Can ServiceNow AI Agents use CMDB Compass? Yes. CMDB Compass integrates natively with ServiceNow AI Agents (Zurich+) via OAuth 2.1. Generate credentials in your dashboard, add CMDB Compass in AI Agent Studio, and your agents can audit and remediate CMDB issues. All plans supported. Starter for audit, Pro and above for write operations.
Flat monthly rate with bundled instances. Starter is free with 1 instance. Pro is $79/month for up to 3 instances. Business is $149/month for up to 10 instances. Enterprise is custom pricing with unlimited instances.
How does instance counting work? Each plan includes a set number of ServiceNow instances. One instance = one ServiceNow URL (e.g. dev12345.service-now.com). Starter: 1 instance. Pro: up to 3. Business: up to 10. Enterprise: unlimited.
A single ServiceNow environment. Development, test, or production each count as one instance.
Does CMDB Compass write directly to my ServiceNow instance? Pro and above can write to ServiceNow. Every write automatically creates a change record and is fully reversible via rollback. Starter is read-only.
What AI clients are supported? ServiceNow AI Agents (Zurich+), Claude, ChatGPT, Cursor, ClawHub, Cline, the CLI, or any compatible AI client.
How many CI types are covered? 141 CI types aligned to CSDM 5.0 including servers, applications, databases, network devices, cloud resources, and more.
Can I trust automated remediation? Every action runs in dry-run mode first. All writes create an immutable audit trail and can be rolled back in full at any time.
What if I need more instances than my plan includes? Pro includes up to 3 instances. Need more? Upgrade to Business for up to 10, or Enterprise for unlimited. Contact us if you need a custom arrangement.
Do you support on-premise ServiceNow instances? Yes, any ServiceNow instance with REST API access. Private deployment available on Enterprise.
