Sign up at cmdbcompass.com. Free tier includes full audit capabilities, no credit card required.
In the dashboard, go to Instances and add your ServiceNow URL and OAuth credentials.
Copy the server URL from your dashboard and add it to your client.
Requires Zurich or later. Uses OAuth 2.1 for secure authentication.
Step-by-step walkthrough: ServiceNow AI Agent Studio Setup
No config files needed — works directly in the browser.
Add the following to your Claude Desktop config file:
// ~/Library/Application Support/Claude/claude_desktop_config.json
{
"mcpServers": {
"cmdbcompass": {
"url": "https://api.cmdbcompass.com/sse"
}
}
}Add the following to your project's MCP config:
// .cursor/mcp.json (or .windsurf/mcp.json)
{
"mcpServers": {
"cmdbcompass": {
"url": "https://api.cmdbcompass.com/sse"
}
}
}One command — installs and configures everything automatically:
clawhub install cmdbcompass
Ask your AI assistant to run a health check. Examples:
"Calculate the health score for my CMDB" "Find duplicate CIs in the cmdb_ci_server table" "Check CSDM compliance for my service offerings" "Show me stale CIs not updated in 90 days"
Once connected, here's what you can do with CMDB Compass through your AI client.
Run a full health audit across completeness, accuracy, relationships, and staleness. Score your CMDB against CSDM 5.0 maturity criteria, validate tagging and naming policies, and generate board-ready compliance reports in a single conversation.
Detect duplicate CIs by name, serial number, IP, or other identifiers. Get confidence scores on candidate merges before committing. Spot drift from discovery source data, find shadow CIs, orphaned records, and misclassifications that erode trust in your CMDB.
Map upstream and downstream dependencies, validate business-to-technical service mappings, and catch orphaned or circular relationships. AI-powered suggestions fill in missing connections, and auto-heal fixes broken links where confidence is high.
Find CIs that haven't been touched by discovery in weeks or months. Evaluate lifecycle stages, retire stale records with change request linking, and enforce archival policies to keep your CMDB lean and current.
Get a full dashboard of discovery schedules, scan history, CI coverage, and health scores. Identify gaps in coverage, push CI data through identification and reconciliation rules, and audit reconciliation source conflicts.
Fill missing fields across an entire CI class, normalize naming conventions, and apply bulk updates, all linked to a change request for traceability. Every operation is reversible through a full audit trail.
Assess blast radius before a change goes live. Validate approvals, link affected CIs for traceability, and create or search incidents directly from your findings without leaving your AI client.
Query any ServiceNow table with filters, field selection, and pagination. Browse schemas, look up users and assignment groups, and run multi-step validation pipelines that identify, classify, and report on CIs in one flow.
CMDB Compass is built for enterprise environments where trust, auditability, and data sovereignty matter.
A common question: if I use an AI client with CMDB Compass, what happens to my CMDB data?
CMDB Compass is a tool layer, not an AI model. Your AI client (Claude, ChatGPT, ServiceNow) sends a tool call to CMDB Compass, which queries your ServiceNow instance directly and returns the result. CMDB Compass never stores, caches, or logs your CMDB data. Every query is live and stateless.
CMDB Compass has no AI model of its own. It does not use your data for training, fine-tuning, or any form of machine learning. Your credentials are encrypted at rest, and your CMDB data passes through only to fulfill the query you requested. Nothing is retained afterward.
The AI client you choose has its own data handling policies. CMDB Compass does not control how your AI provider processes the tool results it receives. Here is what each provider guarantees on their enterprise plans:
You choose which AI client to use based on your organization's security requirements. For the most restrictive environments, ServiceNow AI Agents keeps everything inside your instance. For teams already using Claude or ChatGPT, their enterprise plans provide contractual guarantees against data training. For more details, see our security page.
Built in compliance controls for regulated industries.